Thanks for dropping in to the VIP Lounge. Here you'll find the most up-to-date information about NETELLER products, services and exclusive VIP promotions. We'd love to know what you think of our new space and our program, so please feel free to provide us with your feedback anytime. After all, we're here for you!

It pays to be exclusive

We appreciate your business and to show it, we have a host of exclusive privileges:

  • Free withdrawals.* No promotional terms - we rebate 100% of your withdrawal fees every month. 
  • The best foreign exchange.** VIP rebates mean you only pay 1.5% while everyone else pays 2.5%. 
  • Free deposits into the new year. Anytime you make a deposit between now and January 31, call us and we’ll credit your fees instantly. No waiting! 
  • Sky-high transaction limits. There’s practically no limit to what you can transfer as a VIP. Still not high enough for you? Give us a call. 
  • Net+ cards for instant withdrawals. Spend your NETELLER funds anytime, anywhere, without the hassle of pre-loading a card. 
  • Exclusive prizes and promotions. Get more cash back than everyone else with our latest promotion. All you have to do is transfer funds to your favourite sites from now until December 31 and you can get up to 5,000 EUR. Learn more.† 
  • Dedicated account management. Front-of-queue service just for our VIPs.

*Withdrawal fees are rebated on the 15th of the month following the withdrawal.
**Foreign exchange fees reduced through rebates. Fees are rebated on the 15th of the month following the transaction.
†Not valid with all merchants. View list of non-participating merchants.


Get even more of your foreign exchange fees back!

As a NETELLER VIP, you know you can expect the best, and your foreign exchange rebate just got better. Effective immediately, you’ll get a 1% rebate on all foreign exchange transfers from October and forward. That means that you’ll pay a 1.5% foreign exchange rate when everyone else pays 2.5%!


Available exclusively to NETELLER members…Net+ card services

The ultimate in security & convenience
Whether you’re looking for surf and pay convenience or you just want to access your funds on your next road trip, there is a Net+ solution for you.* Best of all? They are free to get, easy to use and they are undoubtedly the secure way to shop, pay and play!

Net+ card choices
With the Net+ Prepaid Card, you are getting some of the best priced cards on the market.

  • Net+ Virtual Prepaid Card by MasterCard®
    The virtual card is the smart way to shop and pay online with one-time use card numbers and other surf and pay conveniences. View a demo to learn more about the virtual card.
  • Net+ Prepaid Card by MasterCard®
    Move your money with this slick piece of plastic that allows you to instantly use funds from your account at millions of retail locations and ATMs worldwide – anywhere MasterCard® is accepted. Learn more

Ready to get it now?
It’s free to get your Net+ cards. Sign in to your NETELLER account and select the Net+ tab to get started.

* Foreign exchange fees on Net+ still apply.

This card is issued by Conister Trust Ltd, pursuant to licence by MasterCard International. Conister Trust Ltd, Conister House, Isle of Man Business Park, Cooil Road, Braddan, Isle of Man, Great Britain IM2 2QZ.


Plan on traveling?

Want access to your NETELLER account while you are away from home? Simply contact us and we’ll give you the lowdown on everything you need to roam.


NETELLER Outage Schedule

NETELLER conducts regular scheduled maintenance and enhancements during downtimes to ensure that our system is running at peak performance levels. During these times you will be unable to access the NETELLER website or process transactions through us.

In an effort to minimize the impact these maintenance windows have on you, our VIPs, NETELLER will be providing you with outage information in advance.

The following are the upcoming scheduled outages:

  • 13 January 2009 3:00 AM EST to 7:00 AM EST (8:00 AM GMT to 12:00 PM GMT)
  • 27 January 2009 9:00 PM EST to 12:00 AM EST (2:00 AM GMT to 5:00 AM GMT)
  • 17 February 2009 3:00 AM EST to 7:00 AM EST (8:00 AM GMT to 12:00 PM GMT)
  • 10 March 2009 9:00 PM EDT to 12:00 AM EDT (2:00 AM GMT to 5:00 AM GMT)
  • 17 March 2009 3:00 AM EDT to 7:00 AM EDT (8:00 AM GMT to 12:00 PM GMT)
  • 14 April 2009 3:00 AM EDT to 7:00 AM EDT (8:00 AM GMT to 12:00 PM GMT)
  • 21 April 2009 9:00 PM EDT to 12:00 AM EDT (2:00 AM GMT to 5:00 AM GMT)
  • 12 May 2009 3:00 AM EDT to 7:00 AM EDT (8:00 AM GMT to 12:00 PM GMT)
  • 9 June 2009 3:00 AM EDT to 7:00 AM EDT (8:00 AM GMT to 12:00 PM GMT)

Please note that these schedules are subject to change, Check back regularly for updated outage times.


Refer A Friend

They say it’s better to give than to receive…why not do both?
Every time you refer a friend to NETELLER who signs up for and deposits funds into an account, you both have the opportunity to earn more money. Sign in to your NETELLER account and start referring today!
Learn more








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